NBN
Seamless NBN. Seamless Support.
Cipher Connect is the NBN provider that makes sure you have the best internet connection possible and it works when you need it most.
Faster, More Reliable Internet
Never worry about your internet connection again and have trust that it will work as seamlessly as possible.
Fast, Effective Support
Personal and reliable Perth based IT support team that you can rely on to quickly resolve your issue if problems come up.
More Than Just a Provider
We go beyond just providing an NBN connection, we help you make sure you get the most out of your internet.
You deserve the best possible service
It shouldn’t break the bank to have fast, reliable internet and professional support to actually help you when things go wrong.
There’s no excuse for unreliable internet
In the modern day there’s no reason you should be experiencing speed or reliability issues with your internet. It should just work without you having to worry about it. It’s possible for all Australians to have better internet without having to deal with:
Poor internet quality no matter which provider you switch to
Slow or unreliable internet that drops out all the time
Unhelpful support and standard scripts that don’t solve your problem
Support Focused NBN Providers
At Cipher Connect we go beyond providing an NBN connection. We personally assess the connection on your end to help you get the best speeds possible.
Our local team means that we can help with any challenge that arises for Perth based customers. So if you want to know how to get the most out of your internet get started with Cipher Connect today.
Testimonials
Hear from our customers
Know you have an internet provider that cares about you
There’s nothing more frustrating than NBN that doesn’t work as well as you need it to, or goes out at the worst times.
If you’ve tried a few different NBN providers without solving your problem, you probably feel like it’s not possible and that you’re stuck with subpar internet. We’re here to tell you it is possible.
Faster, More Reliable Internet
Fast, Effective Support
More Than Just a Provider
Our commitment to you is that we won’t sign you up and forget about you.
We provide the best support services in Perth, with a dedicated local team of IT support professionals ready to do whatever it takes to make sure you can always seamlessly use your internet without having to think about it.
1. Submit Our Request Form
Answer the questionnaire and we’ll contact you for next steps. Alternatively you can call us and speak with one of our team members directly to answer any questions.
2. We’ll recommend the best option for you
Based on your situation, we’ll recommend the best NBN service package for you as well as some options for how to improve your speed and connection on your end.
3. We set up your services
Finally, we’ll take you through the process of setting up and witching over to Cipher Connect NBN. Say hello to seamless internet!
Fill out our NBN plan builder questionnaire and one of our team members will be in touch to assist you.
Enquire About NBN Services Today
Have something specific in mind? Call us now to build a custom plan
Want to get started quicker? Here are some of the plans we diligently crafted
Basic +
Standard
Premium
Premium +
Ultimate
Ultimate +
How do I switch to Cipher Connect’s NBN service?
Switching to Cipher Connect’s NBN service is simple and hassle-free. Our team can handle the entire transfer process for you, including canceling your service with your current provider. All you need to do is provide us with some details about your current connection, and we’ll take care of the rest. In most cases, the switch can be done remotely without the need for a technician visit, ensuring a smooth transition with minimal disruption.
What speeds can I expect from your plans?
Cipher Connect offers a wide range of speeds, including plans up to 1000Mbps. However, the actual speeds you can achieve will depend on your hardware and the type of NBN connection available at your location. We’ll assess your setup and recommend the best options to help you get the fastest and most reliable connection possible. With the right equipment and configuration, you’ll enjoy maximum speeds and performance.
Can I keep my existing equipment?
Yes, you can keep your existing equipment, such as your modem or router. However, to ensure you get the most out of your NBN connection, Cipher Connect may recommend upgrading to newer hardware depending on your needs and situation. We can provide high-quality equipment tailored to your requirements (additional fees apply), ensuring you get the best possible speed and reliability.
How long does the setup process take?
The setup process typically takes between 3 to 5 business days, depending on your specific circumstances. In most cases, the switch can be completed remotely without the need for a technician visit. However, if any special circumstances arise or you require additional support, we can arrange for a technician to assist you on-site.
Not quite ready yet? Leave your name and email address to receive a $40 credit to use whenever you’re ready to make the switch.