Phone plans
The phone plan you need, without the hassle
Australia’s only fully customisable phone plan for every day people.
Only pay for what you need
Build a custom plan with the help of our team, so that you’re only paying for what you actually use.
Less hassle
No waiting on hold or fighting with support to fix issues. Make changes to your plan whenever you want to.
Truly Personalised support
Have a local account manager that you can call when you need support.
Your phone plan should feel easy
It’s annoying having to pay more than you need to, all while your phone provider doesn’t seem to really want to hear from you. We make sure that you never have to deal with either again.
Get more value out of your plan
No faceless support and reps that don’t know or care about your situation
Don’t pay extra for unnecessary inclusions you won’t actually use
No hidden fees or extra charges
Your phone plan should feel easy
It’s annoying having to pay more than you need to, all while your phone provider doesn’t seem to really want to hear from you. We make sure that you never have to deal with either again.
Get more value out of your plan
No faceless support and reps that don’t know or care about your situation
Don’t pay extra for unnecessary inclusions you won’t actually use
No hidden fees or extra charges
We know what it’s like to be frustrated with support lines, strange charges and plans you don’t need. Join the 3.5k other savvy customers that have ditched mass market phone plans and have one tailored to them.
Testimonials
Hear from our customers
Tony Giovenco
Great service and really well priced. Great for IT Solutions, phone and broadband plans.
Calum Maxwell
Nick and the team are welcoming, eager to please and friendly. They really know their stuff when it comes to IT also.
Jason Paizes
ResQ IT has been amazing to deal with. I highly recommend their services - Nick and his team are professional, courteous and proficient.
Phil Jacobsen
Great service and expertise... listens carefully and happy to inform!
Sharon Criddle
Always willing to help
Justine Hurle
Highly recommended for efficiency, knowledge and professionalism. Jordan was extremely helpful.
Anatoly Koulikov
Nice service, good support !!!
Lisa Humphry
Great service quick and reliable
Sarah Egan
Great Amazing quick and effective - best support I have ever received, huge thank you!service quick and reliable
Why we started Cipher Connect
For the last 12 years we’ve run an IT support company, where we’ve seen the same problems show up around mobile phone and data plans.
Just like you, we’ve also received complicated bills from a phone provider and tried to contact them to understand what the charge is for. Then not being able to get a hold of anyone who could help.
This is why we created our own telco provider with the best customer service in the industry.
And you can too. All without changing or downgrading from your current usage. Because we make sure you only pay for what you actually need.
Get more value out of your phone plan
Save money without downgrading your usage
Get truly personal support from a local account manager
No long term commitments. No lock in contacts. You’re 100% in control of your mobile number.
Switching to Cipher is easy, we’ll take care of it for you.
1. Speak to a human or order online
You can place your order online, or speak to our team to work out a more custom plan for you.
2. We guide you through the process
Together we’ll walk you through the process of switching over and customising your plans options.
3. We set up your new plan
We’ll set up your plan and send you your new SIM within 2-3 business days.
It shouldn’t be this hard to have a phone plan that’s really suited to you. We make it easy to tailor your phone plan to exactly what you need. So that you always know you’re covered while getting the best possible deal.
Build a custom plan - Speak to a human now
Have something specific in mind? Call us now to build a custom plan
Want to get started quicker? Here are some of the plans we diligently crafted
Basic
Standard
Extra
Do you have lock-in contracts?
What is the coverage like for a Cipher Connect SIM?
How do I customise my phone plan?
Can I keep my existing number?
How do I switch over?
Is switching over difficult?
Can I switch back to my old provider easily if the plan doesn’t work for me?
Not quite ready yet? Leave your name and email address to receive a $40 credit to use whenever you’re ready to make the switch.